Jennifer Griffiths Recruitment is seeking to appoint an Internal Sales Coordinator to join our manufacturing client’s team.
This is an excellent opportunity to join a growing and successful business where you’ll receive full product training, enjoy a supportive team environment, and benefit from genuine opportunities for long-term career development in a permanent, full-time role.
This is a varied role combining customer service, sales administration and order processing. You’ll be responsible for managing customer enquiries, preparing quotations, processing orders and supporting the sales team, while ensuring customers receive an excellent experience from enquiry through to delivery.
Key Responsibilities:
- Deliver outstanding customer service, managing customer enquiries through to resolution.
- Prepare and process customer quotations and orders accurately and efficiently.
- Check product specifications, pricing and order details with a high level of accuracy.
- Maintain accurate customer and project information using Salesforce or a similar CRM system.
- Liaise with Sales, Production, Planning, Logistics and Finance to ensure customer orders are fulfilled on time.
- Conduct proactive research into construction projects to identify new business opportunities.
- Manage customer accounts within your allocated region, building strong and lasting relationships.
- Contact developers, contractors and project stakeholders to gather project information and support the sales team with qualified leads.
- Follow up quotations and help maximise quote conversion opportunities.
About You:
- Previous experience in a Customer Service, Sales Administration or Office Administration role.
- Experience working within a manufacturing, construction or industrial environment is desirable.
- Confident using Salesforce or similar CRM and ERP systems.
- Strong order processing and administration experience.
- Excellent communication and customer service skills.
- Highly organised with attention to detail.
- Able to prioritise a busy workload and work effectively under pressure.
- Proficient in Microsoft Office, including Excel, Outlook and Teams
Salary:
- £27,500 per annum
Hours of Work:
- Monday to Friday
- 8:30am to 5pm
For more information on this role please contact jill.williams@jgr.co.uk or niamh.robinson@jgr.co.uk
