Jennifer Griffiths Recruitment is seeking an Administration Officer to provide administrative support within our client’s organisation. The role includes coordinating client referrals, maintaining accurate records, supporting home adaptation and repair services, processing financial transactions, and delivering excellent customer service.
Key Responsibilities:
Administration
- Provide administrative support across the service.
- Respond to enquiries from clients, the public, and partner organisations.
- Maintain accurate client records and keep clients updated on the progress of their cases.
- Schedule appointments and maintain staff work diaries.
- Process invoices, orders, contractor payments, and client payments.
- Monitor petty cash, income, and expenditure in line with organisational procedures.
Client & Information Management
- Process referrals and maintain the client management system.
- Liaise with partner organisations throughout the client journey.
- Maintain accurate records, spreadsheets, and files.
- Prepare reports, statistics, and information for managers and funding bodies.
- Signpost clients to appropriate services where required.
- Monitor project budgets to ensure expenditure remains within agreed limits.
- Produce statistical reports and performance information as requested.
General Responsibilities
- Arrange and minute meetings as required.
- Work collaboratively with colleagues and external partners.
- Comply with organisational policies, including GDPR, Equality & Diversity, and Health & Safety.
- Undertake any other duties appropriate to the role as requested by the Line Manager.
Salary:
- £25,603 per annum
Hours:
- Full Time – Monday to Friday
Contract:
- Until the 31st of March 2027 with the possibility of being extended.
For more information please contact niamh.robinson@jgr.co.uk or call our office on 01656 767778
