ennifer Griffiths Recruitment are currently looking for a Sales & Service Administrator working as part of the Spares & Service team for a client based in Swansea.
What you will be doing :
To receive spares, service orders and warranty call requests from customers, process them and manage them efficiently through the business.
Duties and responsibilities include:
- Answering the telephone
- Responding to telephone and email queries
- Providing pricing quotes
- Entering spares orders onto system
- Progressing orders through the business
- Entering service jobs onto system (logging calls)
- General filing
- Sending Purchase Orders to Suppliers
- Liaising with customers and suppliers
- Additional tasks as and when required relevant to job role
- Ensure that personal conduct is in line with management guidelines and company rules.
Is this role for you?
- Be attentive to detail in all aspects of the role.
- Have a customer focused attitude.
- Experience in a customer service role.
- Good attention to detail.
- Self-motivated.
- To have a flexible approach to help keep up with workload demands.
- The ability to work with minimal supervision, managing your own workload.
- Have good communication skills.
What are the benefits?
- Free parking.
- Immediate start.
- Temporary to Permanent full-time work (upon completion of probationary period)
- Opportunities for career progression.
- Cycle to work Scheme.
- Reduced gym membership.
- Employee Assistance Programme.
- Being part of a well-established Company with many long-standing employees.
- 25 days holiday (plus bank holidays)
Hours: 37 hours over a 5-day week (Monday–Thursday 9am–5pm and Friday 9am–4pm)
Salary: £26,000 per annum
For more information please contact niamh.robinson@jgr.co.uk or call our office on 01656 767778.
