GENERAL ACCOUNTABILITIES
Respond to all customer enquires in a professional manner and within the time scale agreed
Quoting customers for their requirements promptly.
Sourcing material to satisfy orders following up previous quotations.
Identify available split by product for each allocated account.
Review results monthly, identifying tactics to develop the full potential.
Achieve the product targets set for each allocated customer.
Identify available split by product for each allocated account.
Control stock levels of customer special items within the limits agreed.
Agree call off orders in witting with a date for final delivery.
Administer all customer orders efficiently and accurately.
Ensure purchase orders are progressed with suppliers to ensure customer orders are delivered on time.
Enter purchase order details onto the computer system.
Resolve all customer complaints promptly
Maintain and record accurate and easily accessible information for customers. Update and maintain customer records.
SPECIFIC DAILY RESPONSIBILITIES
Sales order processing of all daily sales order collections
Booking in of all purchase order deliveries
Ensuring that all product codes for sales and purchase orders are accurate, are product specific created codes and that the sales order products match the purchase order. Essentially that the product code coming in matches the sales product code going out.
Check all sales orders against the customers purchase order prior to printing delivery note and processing for delivery.
Take responsibility for arranging and coordinating all daily/weekly delivery schedules.
Take responsibility for all delivered/collected sales orders being checked and processed for invoicing timeously
For more information please contact jill.williams@jgr.co.uk or call our office on 01656 767778.
